Shipping policy
Shipping Policy
United States & APO/FPO
We offer free standard ground shipping on orders of $49 or more within the contiguous United States, including APO/FPO addresses. Expedited shipping options are available at checkout.
International Shipping
We currently ship directly to select international destinations, including Canada, Mexico, Spain, and India.
- Shipping rates are calculated at checkout based on destination and service level
- Delivery times vary by location and carrier
- Customers are responsible for any applicable duties, taxes, or import fees required by their country
For customers outside of these regions, please visit our International Dealers Page to find an authorized dealer near you.
Additional Notes
- We are not responsible for delays caused by customs or international carriers
- Some products may have shipping restrictions depending on destination
Free Shipping
Free shipping is limited to standard ground delivery within the 48 contiguous United States and APO/FPO addresses. Excludes drop ships and any items with fixed shipping rates. Entire order must ship to a single address. Does not apply to prior purchases or open orders and cannot be combined with any other offer. Customer may be responsible for shipping costs on returned merchandise. Promotion may be modified or terminated at any time. Valid online at travelerguitar.com, by phone, or mail. Other restrictions and exclusions may apply.
Discounts
Some discount codes do not apply to B-Stock, parts and other already discounted products.
30 Day Returns
Customer may be responsible for shipping costs on returned merchandise. For more information, see our full Terms and Conditions.
Warranty Returns
Please contact us first to resolve any warranty issues.
Warranty Questions:
Traveler Guitar ATTN: Warranty Information
440 Business Center Court
Redlands, CA 92373 USA
travel@travelerguitar.com
